Paintless Dent Repair (PDR)

PDR: The Facts

PDR is a process of removing minor dents without painting or using a body filler. In most cases dents can be repaired on site without the need for a body shop. PDR consists of tooling methods performed on the back side of the metal to reshape the metal and restore it to it's original form while keeping the factory finish in tact.

Using the latest in state-of-the-art technology specially designed tools, expert technicians are able to massage the damaged area to restore it to its original shape. Certified technicians can transform the damaged area back to its original condition without the need for costly body fillers, sanding and painting typically used by traditional body repair shops. Having the proper skills and tools to access the dent and remove it are what sets the standard in PDR. Proper PDR is not performed with a glue puller and video instruction. It requires extensive training and experience.

How much does it cost?

The cost of PDR is based on the size of the dent or dents and the accessibility to the dent that needs repair. When compared to the estimate you would receive in a body shop PDR is about one third to one half of the body shop cost. The reason for this is that there are no "materials" involved and no parts to replace. While a body shop might take several days, almost all PDR work is completed within a few hours or a day.

Is PDR cost effective?

Yes, most repairs fall below an insurance deductible and are typically one third to one half the cost of conventional body shop repairs. Most insurance companies recognize the PDR process and will recommend or even require it over conventional body shop methods.

Will PDR affect my car value?

No, by using PDR you are helping to preserve the factory finish of your car. By doing so, the value does not depreciate because of a PDR repair.

Will I need to leave my car overnight?

Depending on the severity of the dent extra time may be required. Most repairs only take a few hours. In the case of a hail damaged vehicle, you may be asked to leave your car over night.

Do you repair hail damaged vehicles?

Yes, due to their often complex condition, hail damaged cars may require one to two days to fully restore.

Can PDR be used on crease and body line dents?

Yes, Dent Solutions has the tools and the expertise to repair both crease and body line dents.

What can you do if a dent is behind a brace?

Most of the time it can be fixed. We have a variety of special tools that enable us to access dents that are located behind braces.

Will a dent reappear?

No, metal has a memory and once reshaped back to it's original form, it will not reoccur.

Will you accept insurance - can you work with my insurance company?

Dent Solutions works with all of the major insurance companies. PDR is a well recognized repair process that many insurance companies insist on because it is about one third the cost of conventional body shop repair work.

Do you work on motorcycles?

Yes, our Granville location specializes in work on motorcycle tanks and fenders.

Do you use suction cups to remove the dents?

No, the Paintless Dent Removal process is based a pushing method from the back side of the car panel.

Do you have to remove interior panels to fix dents?

This depends on the location and accessibility to the dent itself. Most repairs are completed using access holes already provided.

If my vehicle damage is too extensive for PDR do you offer other methods of repair?

Yes, our Columbus location offers full collision repair service.

Lease Returns

Many people choose to lease their cars instead of buying them. When a car is turned back in at the end of the lease, it is inspected for damage to the vehicle. Often times over the life of a lease, door dings and minor dents are common. Dent Solutions can help prevent excess charges for these door dings and minor dents and we can make these repairs at a fraction of the cost a leasing company would charge.

Collision Repair

Do you offer Collision Repair?

Yes, the Columbus location has offered collision repair since 2005.

Do I need an appointment for an estimate?

No. Stop by at your convenience during normal business hours for a free estimate.

Do you accept insurance claims?

Yes, we deal with all major insurance carriers.

Can you write an estimate for my insurance company?

Most of the larger insurance companies require their own appraisers to photograph and document the damage on your vehicle. Once you receive a copy of the estimate you can bring it to our shop.

Are you on any direct repair programs with insurance companies?

At this time we choose not to in the best interest of our customers and their vehicles being repaired properly and in a timely manner.

Do I have to have my vehicle repaired at my insurance company’s recommended shops?

No. By Ohio Law, insurance companies are not allowed to steer customers towards their preferred shops.

How long will you have my vehicle?

Most vehicle repairs are based off of labor hours on the estimate and will vary with each repair. We are able to have much quicker cycle times compared to larger shops on direct repair programs that have more work.

What kind of paint do you spray on the vehicles?

We use PPG Envirobase, which is a water-based paint, as opposed to solvent-based paint. It is friendlier for the environment and has been used in Europe for years in all automobile manufacturer factories.

Do you offer warranties on your repairs?

Yes, we offer Life-Time Warranties on all repairs.

What makes your company stand out above the others?

We take pride in the fact that we are a family owned /operated business with Eric and Ed taking part in every aspect of the everyday functioning of Dent Solutions.

Do you offer rental cars?

We have a good relationship with several of the car rental companies in the area. They will meet customers at the shop with a vehicle and will pick up the vehicle from our shop when the repair is done.

How long have you been in the business?

We have been in the business since 1992.